Privacy policy
Last updated: August 27, 2026
Countryside Creations NY operates this store and website, including all related information, content, features, tools, products, and services provided to you through the website (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.
This Privacy Policy describes how Countryside Creations NY collects, uses, and discloses your personal information when you visit or use our website, make a purchase or other transaction, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to you.
Depending on how you interact with our website, where you live, and applicable law, we may collect or process:
- Contact information, including your name, billing and shipping addresses, phone number, and email address.
- Payment and financial information, including payment information, transaction details, payment method, and payment confirmation.
- Account information, including usernames, passwords, preferences, and settings when applicable.
- Transaction information, including products you view, place in your cart, purchase, or otherwise interact with and information about your previous transactions.
- Communications with us, including information you provide when contacting us with questions, requests, or customer service inquiries.
- Device information, including information about your device, browser, network connection, IP address, and other identifiers.
- Usage information, including information about how and when you access, navigate, and interact with our website.
Personal Information Sources
We may collect personal information:
- Directly from you when you place an order, create an account, use our website, contact us, or otherwise provide information to us.
- Automatically through our website, including through cookies and similar technologies.
- From Shopify and other service providers that help us operate our website and business.
- From business partners or other third parties where permitted by applicable law.
How We Use Your Personal Information
We may use personal information to:
Provide and improve our Services. This includes processing payments, fulfilling and shipping orders, managing customer accounts, remembering preferences, providing customer support, processing eligible refunds or other transactions, and improving your shopping experience.
Marketing and advertising. We may use personal information to send promotional communications when you have chosen to receive them and to support advertising or marketing activities permitted by applicable law.
Security and fraud prevention. We may use personal information to authenticate accounts, provide secure payment and shopping experiences, detect or investigate potentially fraudulent, illegal, unsafe, or malicious activity, and protect our business and customers.
Communicate with you. We may use your information to respond to questions, provide customer support, communicate about orders, and maintain our business relationship with you.
Comply with legal obligations. We may use personal information when necessary to comply with applicable laws, respond to valid legal processes or government requests, resolve disputes, enforce our policies, or protect our legal rights.
How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:
- Shopify and service providers that assist with website hosting, payment processing, data analytics, customer support, cloud services, order fulfillment, and shipping.
- Business and marketing partners that provide advertising or marketing services where permitted by applicable law.
- Shipping carriers and other providers when necessary to fulfill your order.
- Third parties when you request, direct, or consent to the disclosure.
- Government agencies, courts, law enforcement, or other parties when disclosure is required by law or valid legal process.
- Parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of business assets.
Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes certain personal information regarding your access to and use of our website in order to provide and improve its services.
Information submitted through our store may be transmitted to Shopify and other service providers, including providers located outside the country in which you reside.
Certain Shopify features may also use information about your interactions with our store and other merchants to provide enhanced services, personalization, fraud prevention, analytics, or advertising features.
For additional information about how Shopify handles personal information and the privacy rights available to you, please review Shopify’s Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
Our website may contain links to websites or online services operated by third parties.
If you follow a link to a website that is not owned or controlled by Countryside Creations NY, that third party’s privacy and security practices will apply. We encourage you to review the privacy policies and terms of any third-party websites you visit.
We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.
Children's Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or guardian and believe a child has provided personal information to us, please contact us using the information below so that we can review and, where appropriate, delete the information.
We do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.
Security and Retention of Information
We take reasonable measures to help protect personal information. However, no security system or method of transmitting information over the internet can be guaranteed to be completely secure.
How long we retain personal information depends on factors including whether the information is necessary to fulfill orders, maintain accounts, provide Services, comply with legal or tax obligations, resolve disputes, or enforce agreements and policies.
Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
- Access or Know: Request information about personal information we maintain about you.
- Delete: Request deletion of certain personal information.
- Correct: Request correction of inaccurate personal information.
- Portability: Request a copy of certain personal information in a portable format.
- Opt Out: Where applicable, opt out of certain uses of personal information for targeted advertising, sale, or sharing.
- Marketing Preferences: Unsubscribe from promotional emails using the unsubscribe option provided in those communications.
These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request and may decline a request where permitted by law.
We will not discriminate against you for exercising applicable privacy rights.
You may also use privacy controls provided by Shopify where available.
Cookies and Similar Technologies
Our website and Shopify may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, improve functionality, prevent fraud, and support analytics and advertising.
Your browser may allow you to block or remove cookies. Disabling certain cookies may affect the functionality of portions of the website.
Where required by applicable law, additional choices or consent options regarding cookies and similar technologies may be provided through the website.
Complaints
If you have concerns about how we collect or process your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to contact or lodge a complaint with your applicable privacy or data protection authority.
International Transfers
Personal information may be transferred, stored, or processed outside the country in which you live as part of providing our Services.
Where required by applicable law, appropriate safeguards or recognized transfer mechanisms may be used for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, Services, legal requirements, or other operational reasons.
When changes are made, we will update the “Last updated” date at the top of this policy and provide any additional notice required by applicable law.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:
Countryside Creations NY
Email: Terrence@countrysidecreationsny.com
Phone: 518-299-8753
Location: New York, United States